About the position

• Location: Phnom Penh, Cambodia
• Deadline: 16-Mar-22 (Midnight New York, USA)
• Language Requirement: Proficient command of English and Khmer
• Contract type: Full-time

Background

The United Nations Development Programme (UNDP) is the leading United Nations organization fighting to end the injustices of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries and territories, we help nations to build integrated, lasting solutions for people and planet. We help countries develop strong policies, skills, partnerships and institutions so they can sustain their progress. In Cambodia, under its current Country Programme (2019-2023), UNDP is building development results across three key inter-dependent priorities (prosperity, planet and peace) while promoting inclusive and sustainable growth, environmental protection, and climate change adaptation and mitigation. Its approach is participatory and collaborative, creating opportunities for all to contribute to and benefit from Cambodia’s transformation. Pivotal to our approach is our partnership with the Royal Government of Cambodia, civil society groups, community organizations, development partners, and the private sector to produce results that contribute to the achievement of Cambodia’s 18 Sustainable Development Goals (CSDGs). UNDP Camboda’s Communications Unit plays a vital role in communicating the organization’s thought leadership to demonstrate the Country Programme’s impact through promoting sustainable and inclusive development and implementation of relevant policies and programmes at both national and local levels to ensure no one is left behind. It does this through both eternal communications and advocacy, and by engaging with stakeholders at all levels of Cambodian society. UNDP is looking for a qualified Communications Assistant to help us communicate our development results effectively and meaningfully.

Duties and Responsibilities

The selected Communications Assistant will be part of the communications team and under the direct supervision of the Communications Analyst. A selected Communications Assistant will be responsible for providing high quality support in the following areas, based on an in-depth understanding of local and national context:

• Providing suggestions, inputs, content development, coordination of production and dissemination of press releases, publications, articles and sharing of CO knowledge and successes; 
• Supporting reputational management of the organization (and related strategies) through research of media networks and national press under the guidance of CO management;
• Assisting in day-to-day social media content development and management; 
• Supporting the CO’s social media activity to ensure UNDP’s social media outreach is active and engaged; 
• Supporting the production of communications and outreach materials such as posters, brochures, booklets, etc.; 
• Working with external designers to ensure their deliverables come with high quality and follow the UNDP’s and relevant development partners’ banding and visibility guidelines; 
• Producing and collecting high quality project activity photos and their interesting and impactful stories; 
• Managing effective storage of images using Flickr and other internal platforms; 
• Assisting in the production of short video clips to be used on social media; 
• Assisting in updating and ensuring quality control of CO website in line with corporate branding requirements; 
• Supporting targeted dissemination of key information to donors and other stakeholders;
• Supporting CO staff in identifying, documenting and drafting best practices and lessons learned for use in internal and external communications; 
• Providing other communications related support as needed

Competencies

Core competencies:

• Achieve Results: Level 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
• Think Innovatively: Level 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
• Learn Continuously: Level 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
• Adapt with Agility: Level 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
• Act with Determination: Level 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
• Engage and Partner: Level 1: Demonstrates compassion/understanding towards others, forms positive relationships
• Enable Diversity and Inclusion: Level 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies:

Business Management (Customer Satisfaction/Client Management):

• Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs
• Provide inputs to the development of customer service strategy
• Look for ways to add value beyond clients’ immediate requests
• Ability to anticipate client’s upcoming needs and concerns

Digital & Innovation (Story telling):

• Ability to empathise with people’s perceptions, motivations, feelings and mental models and craft narratives to build an emotive argument for change accordingly
• Ability to present data, insights or information in compelling ways to mobilise resources, talent or action
• Ability to choose media and channels that is fit for purpose to reach specific target audiences

Communications: 

• Brand & quality management: Ability to position a UNDP brand and uphold it to a high level of quality
• Creative direction and copywriting: Ability to creatively communicate concepts in an engaging and simple way
• Graphic Design: Ability to communicate visually and create appealing UNDP graphic products
• Photo Production: Ability to create, edit, organize and coordinate photographic material
• Social Media Management: Ability to represent and promote the UNDP brand in virtual communities and networks

Required Skills and Experience

Education:

• Secondary education with specialized training in communications
• Bachelor’s degree, or equivalent, in media and communications, development study, international relations, business management, or a related field would be desirable, but is not a requirement

Experience:

• 5 years (for secondary education) or at least 2 years (for bachelor’s degree) of relevant experience at the national or international level in public relations, communications or advocacy
• Experience in the usage of computers and office software packages, good knowledge and experience in handling of web-based management systems
• Knowledge of and experience with photography, videography, graphic design and social media
• Working experience with graphic design, and in the development sector and/or with the United Nations is a plus
• Knowledge of and experience as influencer or with blogging and social media; 
• Knowledge of the UN’s procedures and communications guidelines is an asset; 
• Flexibility and ability to work in different cultural setting

Language Requirements:

• Fluency in Khmer and English (both spoken and written)

How to apply

Please be informed that UNDP doesn’t accept application submitted via email.

You need to apply online.

For more detail Click here