About the position

Job Description

The United Nations Development Programme (UNDP) is the UN’s global development network, an organization advocating for change and connecting countries to knowledge, experience and resources to help people build a better life. UNDP Cambodia Country Office (CO) works in partnership with the Royal Government of Cambodia (RGC), non-government organizations, civil society organizations, community-based organizations, multilateral aid agencies, bilateral donors and the private sector to support the progress towards the Cambodia Sustainable Development Goals (CSDGs) and priorities set in the National Strategic Development Plan 2019-2023.

Duties and Responsibilities

Under the direct supervision of the Head of Human Resources, the Human Resources Associate will perform the following key functions:   

• Administration and implementation of HR strategies and policies
• Provision of HR services
• Staff performance management and career development
• Conduct of UN-related surveys
• Facilitation of knowledge building and knowledge sharing

A. Administration and implementation of HR strategies and policies:

• Full compliance of records and reports with UN rules, regulations, UNDP policies, procedures and strategies; effective implementation of the internal control framework;
• CO HR business processes mapping and elaboration of the content of internal Standard Operating Procedures (SOPs) in HR management in consultation with the direct supervisor and office management;
• Provision of information to the management and staff on strategies, rules and regulations.

B. Provision of HR services:

• Implementation of recruitment processes including drafting job description, provision of input to job classification process, vacancy announcement, screening of candidates, facilitation/participation in interview panels, and writing interview minutes; 
• Creation/update of positions in Quantum, association of positions to chart fields (COAs), update of COA information, setting up vendor, performing the functions of Admin. HR, Position Administrator and Absence Processor in Quantum. Facilitation for contracts issuance such as (Fixed-Term Appointment (FTA), Service Contract (SC), Personnel Service Agreement (National and International) and recurring Position in Quantum. Timely follow up with payroll team in HQ and GSSC as well as Finance team on Global payroll issues;
• Input and tracking of all transactions related to positions, recruitment, benefits, earnings/deductions, retroactivities, recoveries, adjustments and separations through Quantum;
• Maintenance of the Country Office staffing table;
• Preparation of submissions of recruitment cases to the Compliance Review Panel/Board (CRP/B);
• Provision of information on benefits/entitlements to the International Staff and Experts;
• Maintenance of the rosters including e-rosters;
• Validation of cost-recovery charges for HR services provided by UNDP to UNDP projects and other Agencies.

C. Staff performance management and career development:

• Provision of background information and maintenance of the related data, acting as Secretary of Talent Management Review Group (TMRG) as applicable;
• Participation in preparation of Whole Office Learning plan and individual learning plans in consultation with the Senior Management, HR Analyst and Talent Development Manager.

D. Conduct of UN-related surveys:

• Collection of information and preparation of reports for comprehensive and interim local salary, hardship and place-to-place surveys. Participation in the work of Local Salary Survey Committee (LSSC).

E. Facilitation of knowledge building and knowledge sharing:

• Organization of trainings for the operations/ projects staff on HR issues;
• Synthesis of lessons learnt and best practices in HR;
• Sound contributions to knowledge networks and communities of practice.

Institutional Arrangement

Under the guidance and supervision of the Head of Human Resources Unit, the Human Resources Associate ensures execution of transparent and efficient HR services in the CO. The Human Resources Associate promotes a collaborative, client-oriented approach and supports to the maintenance of high staff morale.

The Human Resources Associate works in close collaboration with the Operations, Communications, Result-Based Management (RBM), Policy and Innovation, Programme and Projects’ personnel in the CO and UNDP Headquarters (HQ) personnel for resolving complex HR-related issues and information exchange.

The Human Resources Associate may also be required to take on other office or HR initiatives within the scope of TOR depending on workload at the time.  

Competencies

Core Competencies

• Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
• Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements 
• Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
• Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible 
• Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
• Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
• Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination 

Cross-Functional & Technical competencies 

Ethics: UN policy knowledge – ethics 

Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity 

Shared Services – HR: Compensation and Benefits

Knowledge of policies and procedures related to compensation and benefits. Ability to advise and apply relevant policies.

Shared Services – HR: Human Resources Management

Knowledge of onboarding of staff, maintenance of HR documentation, provision of HR advisory services, execute separation processes

Shared Services – HR: Payroll

Knowledge of payroll processing, earnings and deductions

Shared Services – HR: Recruitment and Selection

Knowledge of recruiting issues, procedures, and principles and the ability to apply them to strategic and/or practical situations to secure quality candidates

Shared Services – HR: System Experience

Knowledge of ERP (preferably PeopleSoft Human Resources modules)

Required Skills and Experience

Education:

• Secondary Education with specialized certification in HR;
• Bachelor’s Degree in HR, Business or Public Administration.

Experience

• 6 years (for Secondary Education) or 3 years (for a bachelor’s degree) of progressively responsible HR and/or administrative experience is required at the national or international level; 
• Experience in the usage of computers and office software packages (MS Word, Excel, etc) and experience in handling web-based management systems;
• Experience in the recruitment process including drafting the job description, provision of input to the job classification process, vacancy announcement, screening of candidates, and participation in interview panels;
• Experience in management of payroll, benefits and entitlements;
• Experience in the management of personnel contract;
• Experience working in human resources administration in the UN/UNDP would be an advantage;
• Familiarity with the rules and procedures of the UN or UNDP would be an advantage;
• Experience in the maintenance of rosters.

Language Requirement:

• Working knowledge of Khmer and English (both spoken and written).

NOTE: This position is open for Cambodian nationals only.

How to apply

You need to apply online through UNDP Careers Website – Click here